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Error upgrading IDM Management Console

Question asked by sistemasunix on Feb 8, 2017
Latest reply on Feb 9, 2017 by Andrew Nguyen

Hi,

Installed CA Identity Manager 12.6.03 with JBoss 6.4 EAP application server and Java version JDK 1.7

I run the update bin file and it finishes correctly

When i tried deploy all war and ear files it throws Jboss errors.

 

This Jboss file log:

 

17:44:30,132 ERROR [org.jboss.msc.service.fail] (MSC service thread 1-3) MSC000001: Failed to start service jboss.deployment.subunit."iam_im.ear"."user_console.war".INSTALL: org.jboss.msc.service.StartException in service jboss.deployment.subunit."iam_im.ear"."user_console.war".INSTALL: JBAS018733: Failed to process phase INSTALL of subdeployment "user_console.war" of deployment "iam_im.ear"

        at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:127) [jboss-as-server-7.2.1.Final-redhat-10.jar:7.2.1.Final-redhat-10]

        at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1811) [jboss-msc-1.0.4.GA-redhat-1.jar:1.0.4.GA-redhat-1]

        at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1746) [jboss-msc-1.0.4.GA-redhat-1.jar:1.0.4.GA-redhat-1]

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) [rt.jar:1.7.0_60]

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) [rt.jar:1.7.0_60]

        at java.lang.Thread.run(Thread.java:745) [rt.jar:1.7.0_60]

Caused by: java.lang.LinkageError: Failed to link com/ca/iamframework/webservices/api/BasePortalResource (Module "deployment.iam_im.ear.user_console.war:main" from Service Module Loader)

        at org.jboss.modules.ModuleClassLoader.defineClass(ModuleClassLoader.java:427) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.loadClassLocal(ModuleClassLoader.java:260) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader$1.loadClassLocal(ModuleClassLoader.java:75) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.Module.loadModuleClass(Module.java:526) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.findClass(ModuleClassLoader.java:188) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassUnchecked(ConcurrentClassLoader.java:444) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassChecked(ConcurrentClassLoader.java:432) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClass(ConcurrentClassLoader.java:374) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.loadClass(ConcurrentClassLoader.java:119) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at java.lang.ClassLoader.defineClass1(Native Method) [rt.jar:1.7.0_60]

        at java.lang.ClassLoader.defineClass(ClassLoader.java:800) [rt.jar:1.7.0_60]

        at org.jboss.modules.ModuleClassLoader.doDefineOrLoadClass(ModuleClassLoader.java:344) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.defineClass(ModuleClassLoader.java:422) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.loadClassLocal(ModuleClassLoader.java:260) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader$1.loadClassLocal(ModuleClassLoader.java:75) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.Module.loadModuleClass(Module.java:526) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.findClass(ModuleClassLoader.java:188) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassUnchecked(ConcurrentClassLoader.java:444) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassChecked(ConcurrentClassLoader.java:432) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClass(ConcurrentClassLoader.java:374) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.loadClass(ConcurrentClassLoader.java:119) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.as.web.deployment.ServletContainerInitializerDeploymentProcessor.loadClassInfoSet(ServletContainerInitializerDeploymentProcessor.java:232)

        at org.jboss.as.web.deployment.ServletContainerInitializerDeploymentProcessor.deploy(ServletContainerInitializerDeploymentProcessor.java:161)

        at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:120) [jboss-as-server-7.2.1.Final-redhat-10.jar:7.2.1.Final-redhat-10]

        ... 5 more

Caused by: java.lang.NoClassDefFoundError: com/ca/iamframework/webservices/api/CommonResource

        at java.lang.ClassLoader.defineClass1(Native Method) [rt.jar:1.7.0_60]

        at java.lang.ClassLoader.defineClass(ClassLoader.java:800) [rt.jar:1.7.0_60]

        at org.jboss.modules.ModuleClassLoader.doDefineOrLoadClass(ModuleClassLoader.java:344) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ModuleClassLoader.defineClass(ModuleClassLoader.java:422) [jboss-modules.jar:1.2.2.Final-redhat-1]

        ... 28 more

Caused by: java.lang.ClassNotFoundException: com.ca.iamframework.webservices.api.CommonResource from [Module "deployment.iam_im.ear.user_console.war:main" from Service Module Loader]

        at org.jboss.modules.ModuleClassLoader.findClass(ModuleClassLoader.java:196) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassUnchecked(ConcurrentClassLoader.java:444) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClassChecked(ConcurrentClassLoader.java:432) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.performLoadClass(ConcurrentClassLoader.java:374) [jboss-modules.jar:1.2.2.Final-redhat-1]

        at org.jboss.modules.ConcurrentClassLoader.loadClass(ConcurrentClassLoader.java:119) [jboss-modules.jar:1.2.2.Final-redhat-1]

 

Can anyone help me to fix this issue?

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