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Webservice related

Question asked by Johnny_2302 on Mar 16, 2017
Latest reply on Mar 16, 2017 by pier-olivier.tremblay

hi team,


We are using the OTB webservice to create a new ticket, I want to whether the user who is creating the ticket needs to have an analyst right? coz when the employees try to log a ticket thru this webservice they face an issue and they are not able to do so. Please confirm