AnsweredAssumed Answered

Failed to load data to AXA Trials

Question asked by stoscano on May 3, 2017
Latest reply on May 9, 2017 by FrancisLee

Hello Everyone, I have a customer who used AXA trial account in the past. I did the integration with their mobile applications and everything worked fine. Today they requested to use the environment once again and after consulting with our local CA representative they were authorized to access to their account. The problem is that I do not see any data in AXA, I checked the logs and I see events where data is being upload, but to be honest I am not sure if there is an error in the logs that I am not noticing.

I attached the log they sent me.

In addition when loogin into the account there is an alert in the app (picture attached)

 

Does anyone have any suggestions?

Outcomes