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Spectrumgtw - Full allarm Sync taking too long

Question asked by Fgonzalezr on Jun 16, 2017
Latest reply on Jun 28, 2017 by Fgonzalezr

Hello everyone;


I'm having an issue with the Bidirectional Alarm Synchronization between UIM an Spectrum. Spectrum's alarms in UIM are getting synched really slowly. I have around 2k alarms present in Spectrum (roughly 60k models) and the first full synch has been running for over 12 hours now, and synched around 1000 alarms.

Has anyone found a way to synch only the alarms present in the GlobalCollection that synchs inventory? I believe the incremental synch does this, but I can't find any documentation regarding whether I can disable synch for the rest of them.

Is it normal that the full synch takes so long??


Thanks in advance!