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What is the best strategy to upgrade an APM production environment with minimal impact?

Question asked by Nando68 on Jul 18, 2017
Latest reply on Jul 21, 2017 by FrancisLee

-We are plannig do upgrade from CA APM to last versión.

-Is it possible to avoid loss of service? Or given the change there will be loss of service.

-All CA APM components over linux platform Red Hat Enterprise Linux Server release 6.4.


non clustered MOM

one postgres cemdb server

six EM collectors

two MTP servers (CA6300)

one CA ADA server 

over 300 server's with PowerPacks (IIS) installed

six server's with Java Agent installed

various EPAgents with plugins