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User not getting emails from Catalog

Question asked by stephen.thurman on Nov 27, 2017
Latest reply on Nov 29, 2017 by Louis_van_Amelsfort

I have a user who claims to not get emails from Catalog. She does get emails sent from Outlook though, and all the information seems to be the same. I have looked in the error logs and it does not throw an error when I email her directly from Catalog.

Any thoughts? I've also asked her to check her spam folder... she says still nothing.

As far as I know, this user is the only one. I tested myself (and others) and I do get emails from Catalog.

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