Daryl_Brown_218

Recommendation for making sure processes (schedules, etc) are active?

Discussion created by Daryl_Brown_218 on Jul 30, 2015
Latest reply on Aug 3, 2015 by SimoneMartineschen607563
We just had an incident yesterday where one of our Operators inadvertently canceled the schedule for one of our clients.  Give the number of clients (and therefore schedules) we automate in UC4, we didn't realize this schedule had been killed until several hours later.  Not our finest hour...

What tactics have other folks employed to make sure this kind of thing doesn't happen?
I know one approach would be to update our Operators' UserGroup and remove the ability to cancel schedules (or particular objects), but that may be a bit more draconian that necessary.
Another approach could be to build a var listing various critical processes we want to ensure are running, and periodically loop through that var and throw an alert for anything that isn't running....but that would require a lot of ongoing maintenance to keep the var up-to-date, so I'm not sure if that's the best solution either.

Any other suggestions from the masses?

Thanks in advance!

  -- Daryl

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