Tim_Kracht_5712

RA-FTP error : Error executing listing files only command.

Discussion created by Tim_Kracht_5712 on Jun 17, 2016
Latest reply on Jun 20, 2016 by Tim_Kracht_5712

A daily SFTP job failed today with the error below, which doesn't mean much to me.  Nothing appears to have changed on our end.  The remote site confirms that the user is connecting properly.  They are still investigating.  We don't have access to the login credentials to try the ftp outside of Automic, we are still trying to acquire these.  Anyone familiar with the error or have any insight into what may have happened?

2016-06-17 10:26:10            SSH Server supporting SFTP and SCP
2016-06-17 10:26:10            connection completed
2016-06-17 10:26:10            Skip remote directory check false
2016-06-17 10:26:10            sftp channel opened

com.uc4.ftpjob.DataTransferException: Error executing listing files only command.
 at com.uc4.ftpjob.commands.FtpFacadeCommandImpl.throwDataException(FtpFacadeCommandImpl.java:57)
 at com.uc4.ftpjob.commands.FtpFacadeCommandImpl.lsFilesOnly(FtpFacadeCommandImpl.java:159)
 at com.uc4.ftpjob.commands.impl.CopyCommand.processMultiFileCopy(CopyCommand.java:279)
 at com.uc4.ftpjob.commands.impl.CopyCommand.execute(CopyCommand.java:449)
 at com.uc4.ftpjob.commands.CommandProcessor.execCommand(CommandProcessor.java:256)
 at com.uc4.ftpjob.commands.CommandProcessor.processCommands(CommandProcessor.java:161)
 at com.uc4.ftpjob.commands.CommandProcessor$processCommands.call(Unknown Source)
 at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40)
 at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:116)
 at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:120)
 at FtpJob.runJob(FtpAgent.groovy:451)
 at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:258)
 at com.uc4.ex.cit.CITJob.execute(CITJob.java:176)
 at com.uc4.ex.Job.run(Job.java:464)
 at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:441)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
 at java.util.concurrent.FutureTask.run(FutureTask.java:138)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
 at java.lang.Thread.run(Thread.java:662)
Caused by: com.uc4.ftpjob.DataTransferException:
 at com.uc4.ftpjob.commands.SFtpCommandImpl.runCmd(SFtpCommandImpl.java:104)
 at com.uc4.ftpjob.commands.SFtpCommandImpl.lsFilesOnly(SFtpCommandImpl.java:212)
 at com.uc4.ftpjob.commands.FtpFacadeCommandImpl.lsFilesOnly(FtpFacadeCommandImpl.java:156)
 ... 19 more
Caused by: 4:
 at com.jcraft.jsch.ChannelSftp.ls(ChannelSftp.java:1602)
 at com.jcraft.jsch.ChannelSftp.ls(ChannelSftp.java:1408)
 at com.uc4.ftpjob.commands.SFTPHelperDelegate$26.run(SFTPHelperDelegate.java:385)
 at com.uc4.ftpjob.commands.SFTPHelperDelegate$1.run(SFTPHelperDelegate.java:64)
 ... 1 more
Caused by: java.io.IOException: Pipe broken
 at java.io.PipedInputStream.read(PipedInputStream.java:305)
 at java.io.PipedInputStream.read(PipedInputStream.java:361)
 at com.jcraft.jsch.ChannelSftp.fill(ChannelSftp.java:2615)
 at com.jcraft.jsch.ChannelSftp.header(ChannelSftp.java:2641)
 at com.jcraft.jsch.ChannelSftp.ls(ChannelSftp.java:1498)
 ... 4 more

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