Duong_Nguyen-Nhat_2335

[Error Message] ARA Cannot be accessed by this url

Discussion created by Duong_Nguyen-Nhat_2335 on Sep 22, 2016
Latest reply on Sep 29, 2016 by Tran-Hoang_Hau_348
Issue:

When they try to access the link in the email for approval request, they got the error message: ARA Cannot be accessed by this url as the image below:

w3qnmpjnodf2.png

Solution:

Edit the Customer.config file (It located normally in \\Automic\Tools\ARA\WebUI)
Find the following key UC4Deployment.ECCURL and UC4Deployment.CallbackUrl and enter the appropriate value.
This should solve this issue
Example as below:

<add key="UC4Deployment.ECCURL" value="http://vvnsupwin02:8080/ecc" />
<add key="UC4Deployment.CallbackUrl" value="http://vvnsupwin02/ARA" />

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