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install Automic.Workload.Automation_11.2.3 fails with a "SEVERE: Illegal state: Not logged in"

Question asked by ArmenakKevorkov607834 on Sep 27, 2016
Latest reply on May 26, 2017 by Christian_Glaser_7453

 I try to install Automic.Workload.Automation_11.2.3 in “play” environment

 I follow the Installation Guide > Installing the Automation Engine > New Installation > ONE Installer - Single-Box Installation  guide.

 Installation accepts all parameters runs a while and fails with a pop-up message: 

An Error occured in "Configure the AutomationEngine" while "Creating client and user":SEVERE: Illegal state: Not logged in.

 Any idea?

 from install.log

>>>>>>>>> 

INFO: Send:

<uc-env clientVersion="12.0.0-dev+main.build.2426" request="prm_1">

   <request name="login" src="prm">

      <system>AUTOMIC</system>

      <client>0100</client>

      <name>AUTOMIC</name>

      <department>AUTOMIC</department>

      <passw>FEF47728973DD173BE248341F70C3E3D91530439DD96B11FBB61170ED21CB1DA</passw>

      <passwordType>PW</passwordType>

      <language>E</language>

      <clienttype>A</clienttype>

      <clientvers major="12" minor="0" patch="0" releaseID="-dev+main.build.2426" remoteID="">12.0.0-dev+main.build.2426</clientvers>

      <os/>

      <hostname>UDV15090</hostname>

      <color>color:255,255,0</color>

      <laf>com.uc4.plaf.uc4.UC4LookAndFeel</laf>

      <tokenAgent/>

      <kicks/>

   </request>

</uc-env>

 

Sep 27, 2016 3:18:10 PM com.automic.installer.api.ae.scripts.AbstractScript$TraceListenerImpl messageIn

INFO: Receive:

<uc-env request="prm_1">

   <error>

      <messagebox client="0100" system="AUTOMIC">

         <message insert="0|0|0|0|0" nr="0000000000034003">

            <OK default="1">

               <command owneraction="close"/>

            </OK>

            <HELP/>

         </message>

      </messagebox>

   </error>

   <quitt>showlogin</quitt>

</uc-env>

 

Sep 27, 2016 3:18:10 PM com.automic.installer.api.common.Installer createInstallerException

SEVERE: Illegal state: Not logged in.

java.lang.reflect.InvocationTargetException

                           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                           at java.lang.reflect.Method.invoke(Unknown Source)

                           at com.automic.installer.api.ae.scripts.AbstractScript.runWithUC4Jar(AbstractScript.java:125)

                           at com.automic.installer.api.ae.components.ApplicationInterface.runScript(ApplicationInterface.java:76)

                           at com.automic.installer.api.ae.base.AESystem.createUser(AESystem.java:306)

                           at com.automic.installer.api.ae.base.AESystem.createClientAndUser(AESystem.java:282)

                           at com.automic.installer.api.ae.AEInstaller.install(AEInstaller.java:134)

                           at com.install4j.script.I4jScript_Internal_64.eval(I4jScript_Internal_64.java:63)

                           at com.install4j.script.I4jScript_Internal_64.evaluate(I4jScript_Internal_64.java:72)

                           at com.install4j.runtime.installer.helper.Script.evaluate(Unknown Source)

                           at com.install4j.runtime.installer.ContextImpl.runScript(Unknown Source)

                           at com.install4j.runtime.installer.ContextImpl.runScript(Unknown Source)

                           at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(Unknown Source)

                           at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(Unknown Source)

                           at com.install4j.runtime.installer.InstallerContextImpl$2.fetchValue(Unknown Source)

                           at com.install4j.runtime.installer.InstallerContextImpl$2.fetchValue(Unknown Source)

                           at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(Unknown Source)

                           at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(Unknown Source)

                           at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(Unknown Source)

                           at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(Unknown Source)

                           at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(Unknown Source)

                           at com.install4j.runtime.installer.InstallerContextImpl.performActionIntStatic(Unknown Source)

                           at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(Unknown Source)

                           at com.install4j.runtime.installer.ContextImpl.performAction(Unknown Source)

                           at com.install4j.runtime.installer.controller.Controller.executeActions(Unknown Source)

                           at com.install4j.runtime.installer.controller.Controller.handleCommand(Unknown Source)

                           at com.install4j.runtime.installer.controller.Controller.start(Unknown Source)

                           at com.install4j.runtime.installer.Installer.runInProcess(Unknown Source)

                           at com.install4j.runtime.installer.Installer.main(Unknown Source)

                           at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                           at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

                           at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

                           at java.lang.reflect.Method.invoke(Unknown Source)

                           at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

                           at com.exe4j.runtime.WinLauncher.main(Unknown Source)

                           at com.install4j.runtime.launcher.WinLauncher.main(Unknown Source)

Caused by: java.lang.IllegalStateException: Not logged in

                           at com.uc4.communication.Connection.sendRequestAndWait(Connection.java:1199)

                           at com.automic.installer.api.ae.scripts.AbstractScript.send(AbstractScript.java:77)

                           at com.automic.installer.api.ae.scripts.RunCurrentClientScript.scriptMain(RunCurrentClientScript.java:20)

                           at com.automic.installer.api.ae.scripts.AbstractScript.run(AbstractScript.java:103)

                           ... 38 more

>>>>>>>>> 

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