Cancel a CALL.MAIL.HTML Object

Discussion created by Andrew_Garland_7890 on Jan 31, 2017
Hi Community!

I have had multiple users asking why they cannot cancel a CALL object within the object itself. Some users would like to do a last minute validation to ensure that the email notification should indeed be sent out and place this logic within the CALL object. The short answer is, once this object has been activated, you will not be able to use the script function CANCEL_UC_OBJECT without receiving a runtime error. I would recommend creating a separate JOB or SCRIPT object which you would call before the CALL object. Within this JOB or SCRIPT you can do your last minute validation of whether you need to activate the CALL object or not.

I hope this is helpful!