Harriet_Kim_1764

Error: Could not find the domain controller

Discussion created by Harriet_Kim_1764 on Mar 15, 2017
Issue:
An error occurs when previewing a Windows command in a Backend-type VARA object.

Error:
U2001087 Command with RunID 'xxxxxxx' cannot get information for user
'<domain\user>'. Error: 'Could not find the domain controller for the domain '<domain>'.'. Command: '<domain\user>|Could not find the domain controller for the domain '<domain>'.|cmd /c 'C:\temp\test.bat''.
Solution:
  1. Ensure the user that started the Windows agent has all the permissions listed in theWindows agent installation guide under step 3.
  2. Ensure UAC is off by disabling it via registry key.  Have your Windows admin do the following:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

Locate the EnableLUA key (REG_DWORD type) > double click to Modify > then in the Value data box, type 0 (zero), and then click OK.

Exit Registry Editor, and then restart the server.


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