Michael_Lowry

AWI problems

Discussion created by Michael_Lowry on Oct 30, 2017
Latest reply on Jan 3, 2018 by Michael_Lowry
Below is a list of the problems we are tracking related to the Automic Web Interface (AWI).
           
 

Ticket ID

 
 

Description

 
 

Impact / Work-around

 
Status
 

PRB00216987

 
 

Login to v12.1 AWI times out if the user has any of the following privileges:
• Access to My Catalog
• Access to Process Assembly
• Access to Process Monitoring

Logins to client 0 work OK.

Root cause:Custom attributes that use an SQL agent that is down.

 
 

Impact: Cannot log in
 
Work-arounds:

  • Start the SQL agent.
  • Remove the custom attributes or use STATIC VARAs instead of ones that use an SQL 
  • Use the Java UI.
 
In progress
INC00214137Single sign-on (SS) not working in v12.0.3 AWI. The kerberos ticket is accepted as valid, but then the connection times out.
Impact: Cannot use SSO
 
Work-around: log in with username & password.
In progress


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