mitchell.feldman

ASO Worker Processes wont stay up: error in WP log files: No primary work process is registered

Discussion created by mitchell.feldman on Mar 1, 2018
Latest reply on Mar 1, 2018 by mitchell.feldman
Oracle DB
Automic ASO 12.1
RH Linux AE

Service Manager looks like this:

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full (but misleading) error that's easy to find in $HOME/AutomationEngine/temp: (WPsrv_log_***_00.txt)
20180228/141754.574 - U00003367 No primary work process is registered in the database; next attempt in '10' seconds.

This error (much more helpful) was only seen in the log after trying to start one WP:
20180228/154530.977 - U00029108 UCUDB: SQL_ERROR    Database handles  DB-HENV: 19cf310  DB-HDBC: 1a45178
20180228/154530.978 - U00003591 UCUDB - DB error info: OPC: 'OCIStmtExecute' Return code: 'ERROR'
20180228/154530.978 - U00003592 UCUDB - Status: '' Native error: '1654' Msg: 'ORA-01654: unable to extend index AUTOMIC.NK_AH_REORG by 8 in tablespace UC4_INDEX'
20180228/154530.978 - U00003536 UCUDB: FATAL DATA BASE ERROR: Re-connection will be attempted in 10 seconds.
20180228/154531.040 - U00003538 UCUDB: Re-connection to database successful. Processing will continue.
20180228/154534.041 - U00000006 DEADLOCK
20180228/154534.041 - U00003594 UCUDB Ret: '6' opcode: 'EXEC' SQL Stmnt: 'UPDATE AH SET AH_TimeStamp4 = ?, AH_Status = ? WHERE AH_OH_Idnr    = ? AND AH_TimeStamp4 is Null'

This is from not following the install 
https://docs.automic.com/documentation/webhelp/english/ALL/components/DOCU/12.1/AWA%20Guides/help.htm#Installation_Common/PreparationSteps/Preparingforthemanualinstallation.htm#ORACLE

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How to fix the issue:

SQL> @datafiles_all.sql
15:58:06 SQL> set echo off
Press ENTER ...

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Elapsed: 00:00:03.44
15:58:09 SQL> alter database datafile '/apps/opt/oracle/oradata/automic/system01.dbf' resize 2G;

Database altered.

Elapsed: 00:00:03.18
15:58:46 SQL> alter database datafile '/apps/opt/oracle/oradata/automic/sysaux01.dbf' resize 4G;

Database altered.

Elapsed: 00:00:06.64
15:59:21 SQL> alter database datafile '/apps/opt/oracle/oradata/automic/UC4_INDEX.dbf' resize 2G;

Database altered.
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Also issued a increase on the DATA tablespace as that had about 3200 meg free...

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