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Error Attempted to use CPU timing support which is not available

Question asked by LutzM Champion on Aug 2, 2018
Latest reply on Aug 3, 2018 by LutzM

Hello,

we can't collect the "Average CPU Time" based on "com.wily.introscope.agent.trace.MethodCPUTimer", all the time we use "com.wily.introscope.agent.trace.nano.MethodNanoCPUTimer" some metric data will collected.

The only hint we find in the IntroscopeAgent.log is

[ERROR] [IntroscopeAgent.Agent] Attempted to use CPU timing support which is not available

 

All the time we use the "MethodNanoCPUTimer" everything seems to work well,

with the "MethodCPUTimer" we get the error message and no metric data.

 

Any idea,

Lutz

 

p.s.

The environment: Windows 10, IBM Java 8 and APM Agent 10.5.1.

The Windows APM Agent package is use, IntroscopeAgentFiles-NoInstaller10.5.1.6default.windows.zip

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