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How to escalate a Case in support portal

Question asked by PanditiAvinash on Sep 17, 2018
Latest reply on Sep 18, 2018 by PanditiAvinash

Hi, I have raised a Case in support portal and its been almost more than a week but i dont see any solution provided. Could some one please let me know how to escalate or whom to contact. I added couple of comments to the case but there's no reply to my comments. At-least i am expecting a comment saying we are working on the issue or an ETA.


Case Number: 01185994