AnsweredAssumed Answered

Error creating application on portal 3.5

Question asked by apoth01 Employee on Oct 1, 2018
Latest reply on Oct 29, 2018 by DirkBleyenberg

Hi,

 

I'm facing a problem with the Developer Portal 3.5, the customer is trying to create a new application, already checked the enroll with gateway and APIs created.

 

When the customer try to create new application, he passes about all the process, selecting the API, etc... but when he tries to save the new application the portal replies a alert message: "The action could no be completed due to failure on the Gateway. Please contact your gateway administrator"  [attached "error_application.jpg"]

 

After see the log file [attached "error_log.jpg"], noticed that received an null pointer exception on java .

 

What can this be?

 

 

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