AnsweredAssumed Answered

URL Mapping Issue in CA SDM 12.6

Question asked by bakhtawar on Dec 20, 2018
Latest reply on Jan 4, 2019 by bakhtawar

We are facing issue in URL mapping in DR Drill. Issue occurs when we change DNS entries. After changing DNS entries it shows the login MAIN Page where i put my User Name and Password but after logging in it fails to shows me anything and display error "Page cannot be displayed". Is there anything that after logging in Service Desk it redirects the page to new URL and may be that URL is not Mapped to that page in back end that's why it shows error or may be after logging in it could not be able to map DNS entries with URL .


What to do ? how to map the DNS entry with after logging in with the URL?