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How suppress robot inactive alarm over ping failure?

Question asked by GURUSHANT on Mar 26, 2019
Latest reply on Apr 25, 2019 by Garin

I am receiving two alerts when the server is down, one is for server and another for robot inactive. Can someone help to correlate these alerts in UIM.

 

1. Ping failure alert

2. Robot inactive alert

 

Earlier, someone had this question but I don't find answer on that thread.

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