AnsweredAssumed Answered

Background service "outofmemory"

Question asked by on Aug 26, 2011
Latest reply on Sep 9, 2011 by jj09
Hi All,

We had that issue in the past and we never fixed it.

From time to time, almost daily, we have to restart our service background because of "java.lang.outofmemory" error.

After lots of discussion with CA support I got the feedback that the issue is my environment.

Today we have Weblogic servers in a different network of the background services server. According to CA they have to be in the same network in order for multicast to work. It seems that messages that are sent from the background services through multicast are not reaching the weblogic servers (app servers) and that eventually causes outofmemory.

I just would like to hear from you if you have had that issue before and if that is something you've considered.

About the environment configuration, I have inherited that application so I don't know why that was designed like that and it will be hard to change but can be done. I will work on that in a non-prod environment first to confirm this assessment and let you know if this fixed the issue.

Thanks for any insights.


Fabrício De Marchi