ca.portal.admin

Re: Goodbye Career?

Discussion created by ca.portal.admin on Oct 5, 2005
Hi All,
As I could tell from some of the responses, I may have made it appear that
my employment at my current company is coming to a quickly foreseeable end.
That isn't (as far as I know) the case - although reviews are coming!!!.
Our view of the world of IT at large is usually seen from the view within
your current situation. I have been here almost 10 years supporting IDMS
for various companies. Would you believe in all that time I have not had to
upgrade the software for any client even once (except for 10.2 premium
support)? And in the current atmosphere, I can only be thankful.
I see what others around me are putting up with in other areas, which are
far more active, such as CICS, DB2 and MVS (each of which I have worked at
in previous shops). The amount of documentation is staggering (perhaps
partly due to Sarbanes-Oxley). For every change requested (any change, even
a table update), technicians are expected to open not only a change record,
but a request for service ticket to themselves. That's right, you get a
request from a user and then must open a request ticket to yourself, then
open a change record (and include the user e-mail in the change ticket).
Then, you have to run around the building getting approvals from half a
dozen people who have no idea what you're talking about. Then, if your
change is more complicated than a table update, it has to be represented at
a change meeting, where, if approved, you can do it the following weekend.
And if there's a problem with the change, management goes into ""blame""
mode. It's no way to work. Why would you decide to change something to
make it better if you get no reward if it works and blame if it doesn't?
Why would anyone want to get into one of those other areas under those
conditions? Is it different at other companies? I don't know, but my guess
is that this field is getting filled with far too many bureaucrats who bring
no appreciable skills to the table.
In the years I have been here, I have had many clients either leave, get
off the mainframe, or phase out IDMS. Learning new clients isn't fun - it
has nothing to do with the technology, but rather trying to get a handle on
applications, scheduling and the way someone put everything together 20
years earlier. And, you have to run the environment the way they ran it -
not the way your experience tells you is better. Since every client does
things differently, you have a lot of stuff running around in your head.
Once that client no longer runs IDMS, all that knowledge is worthless and
your value to the company drops. After a while, it just saps your
enthusiasm.
I was offered the chance to get into IMS, more to help solve a manpower
issue than any appreciation of my skill set. But when you look at the work
available in any of the other areas (including IMS), there is no development
or challenge, it is simply the maintenance of old systems and a willingness
to take off-hour problems. And different clients to learn. As I look
around me, no one is doing anything exciting. It's as if the dam is
springing leaks and they need more fingers to plug the holes.
You also learn a lot about people when things don't go their way. I got a
good look at the way management looks at technicians when I turned down the
IMS position. (BTW, they finally hired another IMS systems programmer who
after less than a year is completely bored and only gets the work the
primary doesn't want to do - just what I feared).
I also love the way management looks at your job performance. Because
IDMS hasn't had a significant problem here in....well, it's been many moons,
it's off the radar screen. Haven't had any issues or outstanding requests
which don't get serviced immediately. Yet, come review time, it's ""Well,
you didn't get a bonus because you do IDMS."" Oh. Hey, that's all right, if
you don't need me I'll leave early and go play golf.
IT may still be interesting at many companies. Maybe there are companies
who appreciate the skills technicians bring to the organization. Of all my
friends in the IT world, I only know of one who was in such a situation. He
was treated extremely well until they merged and he was deemed expendable.

Joe Lupico
IDMS System Support
""Our World is a Happy World""

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Re: on the next Survivor ...
"Decoded message Appears between the +'s lines: obtained at
http://www.opinionatedgeek.com/dotnet/tools/Base64Decode/Default.aspx
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Hi,

I believe Hugh (many emails back) was possibly on the right track.

I received further info from a friendly CA Support friend thru the back
door...

He wrote:

Here's an example of what's happening to your email:

http://en.wikipedia.org/wiki/Base64
<http://en.wikipedia.org/wiki/Base64>

So - it possibly it's spam scanners not handling the Base64 encoding.

Take Care,
Bruce

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