ca.portal.admin

Re:QO84982 Broken Chains

Discussion created by ca.portal.admin on Mar 7, 2007
CA Have issued QI86517 stating that QO84982 can create broken chains
when using large buffer pools. No being on SP2/3/4 I cannot remember if
there is an SP0/1 version of QO84982. I could not find one.



Chris Wood

Alberta Department of Energy

CANADA




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Re: CAS/DATA
"Hi Jon -

I am also going to R16 SP5(?) soon from 14.1 and we use CASDATA
extensively. SSA is the company that owns it and supports it. There
are changes that have to be done to make it work in R16 and they are
preparing a new install package for it. They have been bought by Infor
but you can reach them at:

Support Center - Chicago
500 West Madison
Suite 2100
Chicago, IL 60661
Hours 8:00am to 5:00pm
Time Zone GMT - 6:00
Toll Free Telephone +1 (866) 772-1768
Direct Dial Telephone +1 (312) 474-7400
Other Telephone Info Fax to Email number: +1 (312) 258-6599

If you have an ID, you can get online support at:

http://onepoint.infor.com

Also, the call centers are:

North America
T: +1 866 SSA 1PNT (+1 866 772 1768)
or +1 312 258 6599
F: +1 312 258 6260
E: Support@ssaglobal.com

Europe, Middle East, Africa
T: +44 1276 417300
F: +44 1276 417356
E: Support.emea@ssaglobal.com

Latin America
T: +55 11 5508 8922
F: +55 11 5508 8801
E: Support@ssaglobal.com.br

Asia, Pacific, Japan
T: +61 2 9021 7144
F: +61 2 9021 7296
E: Support.apj@ssaglobal.com

Eventually you will get an old CA support person, James Jackson.

Good luck,

Gene Verinder
Database Support
Alliance Data Systems
Gene.verinder@alliancedata.com

Disclosure: I am Gene Verinder and I approve of this email, pending an
opinion from my legal staff.


2007-03-09, 09:51:07
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Diane Montstream
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Re: CAS/DATA
"Thanks to Gene Verinder I now understand that SSA was bought and not just
CAS. Thanks for that info. I knew something changed. Good to hear that
they will be reassembling the product. I'll pass this info on to several
old friends who don't monitor the list much but use CAS/DATA.

Hi Steve...

Linda

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