devan05

CA DLP Tuesday Tip: How to to manually uninstall BO/CABI 3.2

Discussion created by devan05 Employee on Nov 29, 2011
Latest reply on Dec 6, 2011 by Chris_Hackett
CA DLP Tuesday Tip for November 29, 2011 by Andrew Devine, Sr. Support Engineer

CA DLP r14.0 leverages Business Objects Enterprise/ CA Business Intelligence (CABI) software version 3.2 to provide additional reporting facilities.

The installation procedure is documented in the r14.0 Reports Integration Guide "DLP_Reports_ENU.pdf", which is available to download from the CA Support Portal (support.ca.com). As an addendum, to manually uninstall BO/CABI 3.2 you can use the following steps;


To manually uninstall BusinessObjects on Windows:

1. Open a command prompt and run the following command:

msiexec /x {5418F914-1D31-4849-822C-314AC28B06BF}

2. Locate and delete the \CommonReporting3 folder

3. Delete the following registry entries:

On a 32 bit system:

HKLM\SOFTWARE\ComputerAssociates\Shared\CommonReporting3
HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\Apache Software Foundation\Procrun 2.0\BOE120Tomcat

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\<INSTALLDIR>

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5418F914-1D31-4849-822C-314AC28B06BF}

On a 64 bit system:

HKLM\SOFTWARE\ Wow6432Node \ComputerAssociates\Shared\CommonReporting3
HKCU\Software\Business Objects
HKU\.DEFAULT\Software\Business Objects
HKLM\SYSTEM\CurrentControlSet\Services\BOE120SIA<SIANODENAME>
HKLM\SYSTEM\CurrentControlSet\Services\BOE120MySQL
HKLM\SYSTEM\CurrentControlSet\Services\BOE120Tomcat
HKLM\SOFTWARE\ Wow6432Node \Apache Software
Foundation\Procrun2.0\BOE120SIA<SIANODENAME>
HKLM\SOFTWARE\ Wow6432Node \Apache Software Foundation\Procrun 2.0\BOE120Tomcat

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