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How to look up defects?

Question asked by akort on May 29, 2012
Latest reply on Jun 5, 2012 by another_martink
Can anyone tell me how to get the details on a defect that CA support references? I did a search on the CA site and google and there is no listing of this. Specifically, CLRT-64505: PORTFOLIO SCORECARD PERFORMANCE ISSUE

Thank you!