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SRF not launched from Catalog Rule/Action

Question asked by ScottBeeson on Jun 10, 2012
Latest reply on Jun 19, 2012 by ScottBeeson
We have a rule, event and action setup in Catalog to launch an SRF. It is not getting launched at all. I know the rule and event are firing, because I created a new action of type "Email" that simply sends an email from catalog. This action works fine.

Is there any way to determine why one action would process successfully but another would fail?

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