AnsweredAssumed Answered

Unable to record  transaction in TIM

Question asked by Shahzada on Sep 8, 2012
Latest reply on Oct 11, 2012 by Shahzada
Hi,

I am trying to record transaction in wily, but its not capturing any data.

I tried the following's to troubleshoot the issue, but no luck:

1) Enable all the trace option in Tim Server.
2) Sync time for all the collectors and MOM & Tim.
3) delete the web cache form the mom server.
4) in Tim logs data is showing on Tim server, but in Tim logs I found this error


" 16:07:48 2012 23609 ConnManager: recording stopped for 10.10.1.147, BrowserLanguagePattern="", MonitorId=, SessionId=700000000000000017
Sat Sep 8 16:07:51 2012 23609 WebServer: POST request for /tess/setrecorderconfig from 127.0.0.1
Sat Sep 8 16:07:51 2012 23609 WebServer: request forwarded from 10.10.1.147
Sat Sep 8 16:07:51 2012 23609 WebServer: loading recorderconfig
Sat Sep 8 16:07:51 2012 23609 ConnManager: recording started for 10.10.1.147, BrowserLanguagePattern="en-us,af*", MonitorId=700000000000000000, SessionId=700000000000000017, IgnoreIp="10.10.1.147"
Sat Sep 8 16:07:51 2012 23609 ConnManager: sessions to 10.10.1.147 will not be recorded
"

Kindly help me to resolve this issue.

Thanks in advance.

Shajada Rao

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