AnsweredAssumed Answered

Need suggestions regarding Multi-threading in ca-itpam

Question asked by Banner on Oct 8, 2012
Latest reply on Oct 22, 2012 by samuel.leibowitz
Hi All,

can anyone help me out on following??

Say, I have to picked-up some 500 (may increase upto 3000 also) tickets (having different server entries) directly from a ITSM tool, now I have to run remediation for all tickets in one go, as all tickets are critical having less than 1 hr SLA. I want an idea to launch/trigger a flow for remediation of all that tickets together,,, at ONE go/time (not using as number of operators).


Any suggestion would be helpful.

-Amarankit
amarankitsrivasta@hcl.com

Outcomes