How to modify the value of "Server command synchronization delta"

Discussion created by masvi10 Employee on Nov 8, 2012
Latest reply on Feb 5, 2013 by masvi10

Tuesday Tip by Vijay Masurkar, Principal Support Engineer, for 11-6-12

By default in the smps log following is logged in case of R12:
“…Server command synchronization delta is 0 second(s)…”


Which registry setting can be modified if I have to change this value?



Due to the differences in the system times of policy servers sharing a policy store, the store may not be updated consistently. To elaborate further, if multiple policy servers share a single policy store, the data inside the policy store could possibly be out of synchronization. Synchronization issues can occur under the following conditions:

The system times on the Policy Servers differ. For example, suppose the system time on Policy Server A is 10:00, and the system time on Policy Server B is 10:05. Policy Server A sends its data to the policy store at 10:00. Policy Server B does not record any changes in the data timestamped before 10:05 because those events appear to have occurred earlier.

Network latency. (So, even when clocks are synchronized but network latency or other factors skew the processing of Server Commands, it can help. )

To accommodate different system times or network latency issues:

Create the following DWORD registry setting for Windows OS for the policy server (REG_DWORD in sm.registry on Unix):
SiteMinder\CurrentVersion\ObjectStore Key: ServerCommandTimeDelay

(Be careful not to confuse this with ServerCmdDelay or ServerCmdMsec. ServerCmdDelay is the number of seconds the policy server caches server and/or agent commands before writing them out to the policy store journal. Using ServerCmdMsec, policy server server command replication can be made to use sub second recording and ordering.)

Set the value of the key ServerCommandTimeDelay to the number of seconds that corresponds to the time difference. For example, for a five-minute time difference, set the value of the key to 300.